Terms & Conditions 服务条款

1.Booking & Payment:
A 50% deposit is required to confirm your booking.
Balance payment must be made at least 14–21 days before departure.

2.⁠ ⁠Cancellation & Refund Policy:
30+ days before departure: 90% refund
15–29 days: 50% refund
14 days or less: No refund
Non-refundable items (airfare, visa fees) will not be reimbursed.

3.⁠ ⁠Passport & Visa:
Passports must have at least 6 months validity.
Visa responsibility lies with the traveler unless otherwise specified.

4.⁠ ⁠Tour Operation:
We reserve the right to change hotels, routes, or schedules due to unforeseen events (e.g., weather, strikes).
Tour commentary will be conducted in the language specified in the package (e.g., Mandarin).

5.⁠ ⁠Responsibility:
iTravelTrip Sdn Bhd shall not be held liable for injury, loss, or damage resulting from:
Acts of God or force majeure
Government actions or delays
Customer negligence

For full details or clarification, contact:
📧 [email protected] | 📞 ‪+60 11‑1703 4721